Reliability testing for products and goods is defined as the examination of a certain item's performance and durability under the use and conditions, which it is supposedly originally created for. For example, how long could a sofa last if used by a family of four in their living room?
If you have recently put up your own manufacturing business, read on to determine the specific benefits your company can acquire from product reliability tests.
Justified Value – Cost of materials and labor aren’t the only things that contribute to a product's value. The quality of materials, durability and usability adds to its desirability to consumers. These factors would also show your company how much you should be pricing your products. Customers would usually agree to pay a little more if they know they are getting value for their money.
Customer Satisfaction – Customer satisfaction will eventually result in client loyalty. With good marketing, new and curious consumers could be invited into buying and trying out your products at first. However, low reliability and limited benefits would discourage return purchasers and deter word-of-mouth promotions via satisfied customers. Without a high-reliability percentage, past customers may even discourage future clients from buying your goods.
Consumer Trust – If your company produces goods that have a very low-reliability grade then this will eventually be exposed to those who have purchased your items. Finding out too late that the cost is not worth the purchase will cause customers to lose trust in your company. On the other hand, if the products are highly reliable and are consistently so, then little convincing is needed to encourage customers to buy the products and offer it to others as well.
Without reliability testing, a best case scenario would probably get your company labeled as "the poor man's option" and would still attract possible clients. But, if you intend to be known as a dependable brand with none of the negative taglines attached, then best to put your products through this test. After all, with a good reputation and results comes profit.